Sometimes it’s necessary to prune your client list to operate smoothly — but how do you know when it’s time to let a customer go?
Handwritten notes and old-fashioned courtesy will go a long way toward repeat business that will drive your revenues higher.
Getting better at navigating difficult conversations with employees makes you a better leader.
Your business’ press releases are much more likely to get media attention if they’re written properly.
Following these simple management principles will help you get the most out of your employees.
New gun owners need education and guidance to buy the right firearm and training to use it properly.
Every time you open email or access your website, cybercriminals may be looking for their next big payoff. It’s time to thwart their efforts.
Does your store or range offer a ladies’ night? Here’s how to boost those numbers and make it bigger and better.
Crabby customers beware. We rounded up these straightforward ways for you to handle those bad-tempered clients.
What every tactical retailer needs to know about business insurance.
Being careful about how you communicate with customers can make those interactions go a lot smoother.
Customer conflicts don’t have to turn into all-out battles. Use these helpful tips to break unwelcome news to the ones who pay your bills.
Does your company have a workplace policy on piercings and tattoos?
Are you advertising as effectively as you could be? Learn how to avoid these advertising blunders.
You know those fans who comment on everything you post? You can put them to work for your brand if you’re smart about serving them.
Transparency in employer-employee communications will promote an efficient workforce and position your company better for an economic recovery.
If a difficult supervisor is making your work life miserable, it’s time to learn how to ‘manage up.’
Don’t be afraid to borrow money when your business needs it. Just know good debt from bad debt and avoid getting overextended.