Business

Sometimes it’s necessary to prune your client list to operate smoothly — but how do you know when it’s time to let a customer go?

Handwritten notes and old-fashioned courtesy will go a long way toward repeat business that will drive your revenues higher.

It’s hard to believe that as of just a few years ago, about half of the small businesses in America still didn’t have websites. If yours is one of them, what are you waiting for?

Getting better at navigating difficult conversations with employees makes you a better leader.

Your business’ press releases are much more likely to get media attention if they’re written properly.

Following these simple management principles will help you get the most out of your employees.

New gun owners need education and guidance to buy the right firearm and training to use it properly.

Constant political bickering among your crew reduces productivity, leads to hard feelings and could cost you customers if you don’t get it under control.

Every time you open email or access your website, cybercriminals may be looking for their next big payoff. It’s time to thwart their efforts.

Does your store or range offer a ladies’ night? Here’s how to boost those numbers and make it bigger and better.

Crabby customers beware. We rounded up these straightforward ways for you to handle those bad-tempered clients.

What every tactical retailer needs to know about business insurance.

Being careful about how you communicate with customers can make those interactions go a lot smoother.

Customer conflicts don’t have to turn into all-out battles. Use these helpful tips to break unwelcome news to the ones who pay your bills.

Does your company have a workplace policy on piercings and tattoos?

Are you advertising as effectively as you could be? Learn how to avoid these advertising blunders.

You know those fans who comment on everything you post? You can put them to work for your brand if you’re smart about serving them.