Business

Response rate varies depending on how you start and stop correspondence with customers, suppliers and others.

To chart a successful course, service procedures must change dramatically when taking a mom-and-pop business to the next level.

Your workers have the legal right to compare their hourly pay. Be prepared if they think you're being unfair and start asking questions.

Follow these commonsense tips to network, grow and innovate through your firearms retail business.

The Archery Business Pavilion will be a NEW part of SHOT Show focused on outdoor, hunting, archery and crossbow companies brought together in a common space. See which companies have already booked their space!

How do the Buy America Act and the Berry Amendment affect your business if you’re trying to sell to the government?

Train people on systems, processes and desired behaviors, and do it often. Good organizations teach forward as well as learn from their mistakes.

Show your gratitude to employees and customers, and reap the benefits of more revenue and a happier crew.

Whether your customers are first-time gun owners or experienced shooter, here are seven ways to enjoy the target shooting sports and special events.

With an expenditure of time and money, you want to be sure you get the most out of training opportunities, which are most effective when they are part of a larger system of growth and improvement within your organization.

Sales booms can’t last forever. How do you prepare your business for the next slow cycle?

Long-running, small family-run companies are to be applauded. But sometimes generational challenges threaten this wonderful institution.

An agile workforce can more easily navigate change and turbulence.

Here are four reasons why you may lose customers and what you can do about it.

Bring customers in with a demo day where they can get hands-on with the products you sell.

Having trouble with an employee who isn’t working out well? Don't jump straight to termination. Here are your next steps.

In a sea of red-dot optics companies, Meprolight sets itself apart.