Hunting Retailer Liability in the New Age

Society is more litigious than ever. How do you keep customers and workers safe while limiting your store's liability?

Hunting Retailer Liability in the New Age

Photo by John Hafner

In the backs of their minds, all small business owners are constantly thinking about liability — or should be. You never know when a gremlin is going to jump out from behind a wall, and BAM! A customer tries to remove merchandise from high up on a shelf and drops it on their own head, a vendor slips on a wet floor, an employee cuts themselves opening packaging, whatever, and before you know it, they’re talking lawyers and lawsuits.

Did you know that, according to the

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