Bob Robb Articles

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24 Reasons Customer Service Is King

With the craziest holiday shopping season in memory upon us, it might be easy to focus on short-term profits while overlooking the key to long-term success — customer service.

November 25, 2020

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Hunting Retailer Liability in the New Age

Society is more litigious than ever. How do you keep customers and workers safe while limiting your store's liability?

November 13, 2020

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Customer Service Above All Else

How do you compete with big-box stores? By offering the personal touch and customer service they can’t.

September 09, 2020

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The Importance of YouTube on Your Business

Are you leveraging the power of YouTube to help your store?

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Adaptability Is Key to Small Business Success

When it comes to managing the inevitable change that the hunting industry and your small business will go through, adaptability is key.

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A Look at Current Trends in Small Business Advertising and Promotions

As owner of a hunting retail store, are you spending your limited advertising dollars wisely to promote your products and services?

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What You Should Know About Suppressors

The use of suppressors on hunting rifles is growing by leaps and bounds, and it’s time to educate your customers.