Judy Kneiszel Articles

A few key design changes make it so much easier for customers to find you.

Operating a small business with no technology staff means poaching valuable work time to keep systems current. Here are some tips for a smooth upgrade.

The legalization of cannabis in some states has muddied the waters when it comes to employee drug testing.

In the ever-changing world of marketing, several current trends could have a positive impact on your retail business.

Don’t believe the negative stereotypes you hear about the younger generation of workers.

Good help is hard to find. Can sweetening the pot boost recruitment efforts?

Turn your idea of mentorship upside down and picture experienced workers learning from the younger generation.

Even if you’re not planning to borrow money for a capital purchase any time soon, it’s smart to make sure your business is creditworthy.

Some employees take dogs along with to work and let them hang out in the shop. Here's why they’re doing it right

Sometimes it’s necessary to prune your client list to operate smoothly — but how do you know when it’s time to let a customer go?

If you’re shocked that 2021 is almost over, maybe it’s time to ask where the time goes and become a better time manager.

The internet is enormous. Don’t let your website get lost out there because it's tired and out of date.

To find a great new employee, use all the tools available to you, from low-tech to the latest digital developments.

Documenting proper ways for your employees to provide consistent quality service will save time and headaches in the long run.